Service businesses
Give customers a direct, structured way to report faults and service requests.
Branded service-request portals
One place to report a problem.
Simple service-request portals for businesses, properties and service teams. No app to install and no contact details to hunt down.
Your portal · your customers · your service
A clearer way to receive service requests.
Each subscribing organisation gets a focused, branded portal. Customers, tenants, guests or site contacts open the right portal from a QR code, NFC tag or direct link and explain what needs attention.
Appliance Assist creates a traceable request for the organisation to manage. The organisation—not Appliance Assist—remains responsible for reviewing and resolving its own requests.
A direct route to the right team
Scan. Report. Manage. Update.
- 01Scan / OpenUse a QR code, NFC tag or direct link. No app needed.
- 02ReportDescribe the problem and add useful photographs.
- 03ManageThe subscribing organisation receives a traceable request.
- 04UpdateThe person reporting can receive reference and status emails.
One platform, configured to fit
Useful wherever problems need reporting.
Appliance Assist is a configurable request channel, not a marketplace and not a repair company.
Landlords & property managers
Give each property or site a simple problem-reporting portal.
Holiday lets & hospitality
Let guests report maintenance problems without searching for contact details.
Appliance Assist membership